When Death Occurs

What to do when death occurs

Here at E & J Robinson, we understand that what happens after death is unknown to most people. On this page, you can find information about who needs to be informed and what needs to happen when a loved one passes away. If you would like any additional information, feel free to give our office in Gateshead a call.  

A guide to the procedures surrounding death

Depending on the location of your loved ones death, there are different procedures to follow and different people to inform. 
If at home, you must contact a doctor and arrange for them to pay you a visit. If there are no suspicious circumstances surrounding the death, the doctor will give you a Medical Certificate of Death. 
If in hospital, it is likely that they will supply you with the Medical Certificate of Death and inform you as to where the registration of death should take place. 
If in a Nursing Home, Care Home or Hospice,  you will be informed by the hospice or home as to where the Medical Certificate of Death can be collected from. If the death is sudden, suspicious or unexplained the police may be called and a doctor will also attend the scene. A post mortem examination may be carried out in the public mortuary. We advise that you contact your chosen funeral director as soon as possible, enabling them to be taken to the chapel of rest as soon as possible. 
By law, deaths must be registered by a next of kin, close relative or friend, in the district where the deceased lived or where they died. It is likely that you will need an appointment, and this is where you would collect the death certificate from. A green certificate for burial or cremation will be issued by the Registrar and this should be passed to the funeral director. The registrar will require the following information during the appointment: 
  • Place and date of both the birth and death of the deceased
  • Full name
  • Home address
  • Occupation
  • Marital status
  • Maiden name and spouses full name and occupation
For funeral and advice in Gateshead, call:
 0191 487 9693

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